We use personal data only for clear business, operational, security and legal purposes. We aim to collect only the information reasonably required for those purposes.
Who Controls Your Personal Data
For the purposes of this website, the data controller is SBIG – Stavrianos Beverage Industry Group, referred to in this Policy as “SBIG”, “we”, “us” or “our”.
Personal Data We Collect
Depending on how you interact with us, we may collect the following categories of information:
- Identity and contact data: name, company name, business email, telephone number, country and job-related contact details.
- Business enquiry data: project category, product concept, packaging needs, intended market, commercial requirements and any other information you include in an enquiry.
- Correspondence data: messages, attachments or follow-up communications exchanged with SBIG.
- Technical and usage data: IP address, browser type, device information, referring page, access time, security logs and similar server-generated information.
- Consent and preference data: records showing acceptance of website terms, privacy notices, cookie choices or communication preferences.
Please do not submit confidential formulas, unnecessary sensitive personal data, payment-card details or information you are not authorised to disclose through the public contact form.
How and Why We Use Personal Data
We may process personal data for the following purposes and legal bases:
- Responding to enquiries and taking pre-contractual steps: to evaluate a request, communicate with you and determine whether a project may proceed.
- Performing contracts: to administer agreed development, production, sourcing, trade, logistics or related services.
- Legitimate business interests: to operate the website, maintain business records, improve services, prevent misuse and protect our systems and legal rights.
- Consent: where you have actively agreed to a specific optional activity, such as non-essential cookies or marketing communications.
- Legal obligations: to comply with tax, accounting, regulatory, sanctions-screening, fraud-prevention or other applicable requirements.
- Legal claims: to establish, exercise or defend legal rights where necessary.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that was lawful before withdrawal.
Website Enquiries and Contact Forms
When you submit the website enquiry form, the information is sent to SBIG and may also be stored securely within the WordPress administration area so authorised staff can review and follow up the request.
The form uses security controls such as validation, anti-spam checks, rate limiting and a WordPress security token. These controls may process technical information, including IP address and submission timing, to prevent abuse.
Submitting an enquiry does not guarantee acceptance of a project or create a commercial agreement. Further company, VAT, trademark and project documentation may be requested during evaluation.
International Data Transfers
Some service providers or project partners may operate outside Greece or the European Economic Area. Where personal data is transferred internationally, we use a lawful transfer mechanism and appropriate safeguards as required by applicable data-protection law.
Depending on the destination, safeguards may include an adequacy decision, approved contractual clauses or another legally recognised mechanism.
How Long We Keep Personal Data
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including enquiry follow-up, contract administration, regulatory compliance, dispute resolution and security.
Retention periods vary according to the type of record, the status of the project, contractual requirements and applicable statutory limitation periods. Data that is no longer required is deleted, anonymised or securely archived where appropriate.
Security of Personal Data
We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. Measures may include access controls, secure hosting, encrypted connections, backups, anti-spam protections, logging and restricted administrative access.
No internet transmission or storage system can be guaranteed completely secure. Users should avoid sending highly confidential information through ordinary website forms or unencrypted email.
Your Data-Protection Rights
Subject to the conditions and limitations of applicable law, you may have the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete data;
- request deletion of personal data;
- request restriction of processing;
- object to processing based on legitimate interests or to direct marketing;
- receive certain data in a portable format;
- withdraw consent where processing relies on consent;
- request information about safeguards used for international transfers;
- lodge a complaint with a competent supervisory authority.
To exercise a right, contact contact@s-big.eu. We may request information needed to verify your identity and protect personal data from unauthorised disclosure.
You may also contact the Hellenic Data Protection Authority, the supervisory authority in Greece, if you believe your data-protection rights have not been respected.
Automated Decision-Making
SBIG does not use information submitted through this website to make decisions producing legal or similarly significant effects solely by automated means. Project enquiries are reviewed by authorised personnel.
Children’s Privacy
This website and SBIG’s business-enquiry services are intended for adults acting personally or on behalf of businesses. We do not knowingly request personal data from children through the project-enquiry process.
Changes to This Privacy Policy
We may update this Policy to reflect changes in our website, services, legal obligations or processing activities. The revised version will be published on this page with an updated revision date.
Contact Us About Privacy
Questions, concerns and requests relating to this Privacy Policy or the use of personal data may be sent to: